1. Shipping Policy

  • Order Processing Time: 1–3 business days

  • Delivery Time (India): 5-12 working days after dispatch

  • Tracking: Tracking details are shared via email or WhatsApp once the order is shipped.

  • Delays due to courier companies, festivals, or weather are beyond our control — but we’ll try our best to assist.

2. Return & Refund Policy

We do not offer exchanges for size or style.
Returns are accepted only in the following cases:

  • You received a damaged, defective, or wrong product.

To request a return:

  • Email us at bufferlabelstore@gmail.com within 48 hours of receiving the order.

  • Mention your Order ID, issue, and add clear photos of the product.

Return Conditions:

  • Product must be unused, unwashed, and in original packaging.

  • Return must be approved by our team before pickup is scheduled.

  • Once we receive and inspect the item, refund will be processed.

3. Refund Policy

Refunds are processed only if:

  • The product you ordered is unavailable or out of stock.

  • You received a defective/wrong product and we can’t replace it.

Refund Timeline:

  • Prepaid orders: Refunded to original payment method within 7–10 business days.

  • COD orders: Refunded via UPI/bank transfer after return pickup.

4. Privacy Policy

Your personal information is safe with us.

We only use your details to:

  • Process and deliver your order

  • Send updates via email, SMS, or WhatsApp

  • Improve your shopping experience

We never sell or share your data with third parties.
All payments are processed securely via trusted gateways.

Still need help?

Email us at bufferlabelstore@gmail.com
We usually reply within 24–48 hours (Mon–Sat)